QuotaGuard - AWS US-East Causing Some LB Issues – Incident details

All systems operational

AWS US-East Causing Some LB Issues

Resolved
Degraded performance
Started 11 months agoLasted about 3 hours
Updates
  • Resolved
    UTC
    Resolved

    It appears to be stable now and, after about 4 hours of no issues, we'll close this as "resolved" and keep our eyes out for any additional issues as the day concludes.

  • Update
    UTC
    Update

    Impacted AWS load balancer(s) appears to be working reliably now, however too early to declare the issue resolved.

    Still monitoring, but trending in the right direction...

  • Update
    UTC
    Update

    We are still monitoring, we do have a work around that bypasses some of AWS's degraded systems. If needed, please contact our Support (support@quotaguard.com) so we can help you implement it.

  • Monitoring
    UTC
    Monitoring

    We’re currently seeing intermittent connectivity issues affecting a small subset of our systems hosted in AWS’s us-east-1 region due to ongoing instability within AWS.

    As you likely already know, this is part of a major, ongoing AWS outage that's impacting many online services and providers globally.

    https://health.aws.amazon.com/health/status


    QuotaGuard is actively monitoring AWS's recovery efforts and working to restore full functionality as soon as possible.